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OneStock

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Onestock

Unified Order Management System for Retail and Omnichannel Operations

OneStock is a powerful Order Management System (OMS) designed to help retailers optimize order fulfillment, manage inventory across channels, and improve customer experience. With flexible order routing, intelligent inventory management, and seamless integration capabilities, OneStock enables businesses to deliver fast, efficient, and profitable omnichannel services.

Solving Key Frictions

  • Disjointed inventory management: OneStock centralizes inventory data from stores, warehouses, and e-commerce platforms to ensure accurate stock visibility.

  • Inefficient order fulfillment: OneStock automates order routing, ensuring optimal fulfillment locations to reduce shipping costs and delivery times.

  • Limited in-store fulfillment capabilities: OneStock enables store teams to manage click-and-collect, ship-from-store, and ship-to-store processes efficiently.

  • Complex returns and exchanges: OneStock simplifies buy-online-return-in-store (BORIS) workflows, improving customer satisfaction.

  • Integration challenges: OneStock connects easily with key e-commerce platforms like Shopify, as well as ERP and POS systems.

Centralized Order Orchestration and Fulfillment

OneStock consolidates order data from multiple channels into a single platform, ensuring retailers can track, manage, and fulfill orders efficiently.

Its intelligent order routing system selects the best fulfillment source based on stock availability, customer location, and delivery preferences. This reduces fulfillment costs, improves delivery speed, and minimizes out-of-stock risks.

Real-Time Inventory Management

OneStock synchronizes inventory across stores, warehouses, and distribution centers in real-time. This ensures accurate product availability data across all channels, reducing overselling risks and improving customer trust.

By optimizing inventory visibility, OneStock helps retailers improve stock allocation, reducing excess inventory and enhancing replenishment strategies.

Click-and-Collect, Ship-from-Store, and BORIS

OneStock’s flexible fulfillment capabilities allow retailers to manage:

  • Click-and-collect for in-store pickup

  • Ship-from-store to leverage stores as mini-distribution hubs

  • Ship-to-store for flexible customer pickup options

  • Buy-online-return-in-store (BORIS) for simplified return workflows

These solutions improve customer flexibility, enhance in-store experiences, and reduce fulfillment costs.

E-commerce and Retail Integration

OneStock integrates with popular e-commerce platforms like Shopify, Magento, and BigCommerce, ensuring seamless data exchange.

For larger enterprises, OneStock connects with ERP systems such as SAP, Microsoft Dynamics, and Netsuite to centralize data management.

ROI and Business Impact

OneStock enables retailers to reduce fulfillment costs, improve delivery times, and increase customer satisfaction.

Key ROI impacts include:

  • Increased sales through improved inventory visibility and fulfillment flexibility

  • Reduced shipping costs by dynamically routing orders from optimal locations

  • Improved customer satisfaction with faster deliveries and flexible return options

  • Minimized stockouts through real-time inventory synchronization

  • Reduced excess inventory by redistributing stock effectively

Operational Efficiency for Teams

OneStock’s intuitive dashboard allows store associates and fulfillment teams to manage orders, track inventory, and handle customer requests efficiently. Automated workflows reduce manual intervention, improving operational accuracy and team productivity.

Key Features

  • Centralized OMS for unified order management across channels

  • Real-time inventory synchronization for improved stock visibility

  • Intelligent order routing to reduce fulfillment costs

  • Flexible fulfillment options: click-and-collect, ship-from-store, ship-to-store, and BORIS

  • Integration with Shopify, Magento, BigCommerce, and ERP systems

  • Automated workflows for streamlined order processing

  • Performance analytics to track fulfillment efficiency and customer satisfaction

Summary

OneStock empowers retailers to manage complex omnichannel operations efficiently. By improving inventory accuracy, automating order fulfillment, and enhancing in-store processes, OneStock helps brands deliver superior customer experiences and maximize sales.

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