Octipas
Unified Commerce Platform for Retail and Omnichannel Operations
Octipas is a unified commerce solution designed to improve retail performance by connecting digital and physical sales channels. With powerful order management, real-time inventory tracking, and in-store digital solutions, Octipas helps retailers deliver seamless omnichannel experiences and improve operational efficiency.
Solving Key Frictions
Disconnected sales channels: Octipas centralizes online and in-store sales, ensuring consistent customer experiences.
Inventory visibility issues: Octipas synchronizes inventory in real-time across stores, warehouses, and e-commerce platforms to reduce overselling risks.
Inefficient fulfillment processes: Octipas automates click-and-collect, ship-from-store, and ship-to-store workflows to accelerate deliveries.
Limited in-store digitalization: Octipas equips store associates with tools to access customer profiles, manage inventory, and improve customer engagement.
Complex returns management: Octipas streamlines the buy-online-return-in-store (BORIS) process for improved customer satisfaction.
Unified Order Management and Fulfillment
Octipas centralizes order processing by connecting e-commerce platforms, POS systems, and inventory databases. Orders are intelligently routed to the best fulfillment location based on product availability, customer proximity, and delivery timelines.
Its flexible fulfillment features support various customer journeys such as click-and-collect, ship-from-store, and ship-to-store. Octipas also streamlines returns processes by facilitating in-store returns for online purchases.
Real-Time Inventory and Stock Management
Octipas synchronizes stock data in real-time across all sales channels, ensuring inventory visibility for both staff and customers. This helps businesses reduce overselling risks, optimize stock allocation, and improve replenishment strategies.
Store associates can access inventory insights directly, allowing them to assist customers, manage reservations, and locate products efficiently.
In-Store Digital Tools
Octipas empowers in-store teams with digital tools that provide customer profiles, purchase history, and product recommendations. These insights enable associates to deliver personalized advice, improve upselling opportunities, and manage orders directly from the shop floor.
E-commerce and POS Integration
Octipas integrates with major e-commerce platforms such as Shopify, Magento, and BigCommerce.
It also connects with ERP, WMS, and POS systems to ensure accurate data flow and streamline retail operations.
ROI and Business Impact
Octipas enhances retail performance by improving customer experiences, accelerating order fulfillment, and reducing operational inefficiencies.
Key ROI impacts include:
Increased sales by unifying digital and in-store experiences
Reduced fulfillment costs through optimized order routing
Improved customer satisfaction with faster delivery and flexible returns
Enhanced in-store conversion rates with customer insights for staff
Reduced manual errors with automated workflows and real-time data synchronization
Operational Efficiency for Teams
Octipas simplifies retail processes by automating inventory updates, order management, and customer communication. Store associates can manage orders, locate stock, and provide personalized service through Octipas’ intuitive interface.
Key Features
Unified order management for online and in-store sales
Real-time inventory synchronization to improve stock accuracy
Click-and-collect, ship-from-store, and BORIS support
Digital tools for store associates to improve customer engagement
Integration with ERP, POS, and e-commerce platforms
Customizable dashboards for tracking fulfillment performance
Automated workflows for efficient stock allocation and order processing
Summary
Octipas empowers retailers to improve customer satisfaction, reduce fulfillment delays, and optimize stock management by unifying digital and in-store experiences. By centralizing order management, streamlining inventory control, and enhancing customer engagement, Octipas helps retail brands scale efficiently.