Keyneo
Unified Commerce Platform for Retail and Omnichannel Operations
Keyneo is a comprehensive unified commerce platform designed to help retailers streamline their omnichannel operations, improve customer engagement, and manage inventory efficiently. With its modular architecture and advanced integration capabilities, Keyneo supports businesses in delivering seamless shopping experiences across digital and physical channels.
Solving Key Frictions
Disconnected sales channels: Keyneo centralizes orders, inventory, and customer data to ensure consistent information across stores, warehouses, and e-commerce platforms.
Inefficient stock management: Keyneo’s real-time inventory visibility helps prevent overselling and optimizes stock allocation.
Fragmented customer experiences: Keyneo provides a unified customer view, enabling personalized experiences across all touchpoints.
Complex fulfillment processes: Keyneo automates order routing, click-and-collect management, and ship-from-store processes for improved delivery efficiency.
Integration challenges: Keyneo integrates seamlessly with major POS systems, e-commerce platforms, and ERP solutions like SAP, Microsoft Dynamics, and Netsuite.
Unified Commerce and Order Orchestration
Keyneo centralizes order processing by managing inventory, customer data, and fulfillment across multiple channels. Its order management system (OMS) ensures orders are routed efficiently to the optimal fulfillment point, improving delivery speed and reducing costs.
Keyneo also supports advanced fulfillment strategies such as click-and-collect, ship-from-store, and buy-online-return-in-store (BORIS), improving both flexibility and customer satisfaction.
Inventory and Stock Management
Keyneo provides real-time stock visibility across warehouses, stores, and distribution centers. By synchronizing inventory data across all channels, Keyneo reduces overselling risks and helps businesses improve order accuracy.
The platform’s automated replenishment capabilities ensure optimal stock levels are maintained to meet customer demand.
E-commerce and Retail Integration
Keyneo integrates with major e-commerce platforms such as Shopify, Magento, and BigCommerce.
The platform’s flexible API ensures seamless data exchange with ERP, POS, CRM, and payment solutions, enabling retailers to scale their operations efficiently.
ROI and Business Impact
Keyneo drives operational efficiency, improves customer satisfaction, and enhances sales performance.
Key ROI impacts include:
Faster fulfillment with automated order routing and real-time stock management
Increased sales through improved inventory visibility and reduced stockouts
Improved customer retention with personalized offers and consistent service across channels
Reduced operational costs by automating key processes
Enhanced omnichannel capabilities for improved customer engagement
Operational Efficiency for Teams
Keyneo’s intuitive interface simplifies order management, stock tracking, and fulfillment processes for retail teams. Automated workflows reduce manual errors, improving team productivity and customer satisfaction.
Key Features
Unified OMS for centralized order and inventory management
Real-time stock synchronization across multiple sales channels
Automated fulfillment routing for optimized delivery processes
Support for click-and-collect, ship-from-store, and BORIS strategies
Seamless integration with ERP, POS, and e-commerce platforms
Automated replenishment for improved stock control
Customer engagement tools for loyalty programs and targeted campaigns
Summary
Keyneo empowers retailers to manage complex omnichannel operations with ease. By unifying inventory, customer data, and fulfillment workflows, Keyneo enables businesses to improve customer experiences, reduce operational inefficiencies, and scale with confidence.